Legal
Terms of Service
These terms set out how we work together on your website. Your written quote confirms the specific details of each project.
Last updated: 21 October 2026
Highlighted items marked [Confirm: …] still need to be confirmed before publication.
About these terms
Services are provided by [Confirm: legal operator name], trading as Elopre Digital Studios. If anything in your agreed quote differs from these terms, the quote takes priority.
Quotes and pricing
Prices shown on our website are indicative starting points. Your final price is agreed in writing before work begins and depends on scope, content, functionality and integrations.
Payments
We ask for a deposit of [Confirm: deposit, e.g. 50% upfront], with the balance due [Confirm: e.g. before launch]. Invoices are payable within [Confirm: payment terms in days].
Your responsibilities
You agree to provide content, images, access and feedback in good time, and confirm you have the right to use anything you supply. Delays in materials may move agreed dates.
Revisions
Your quote includes the rounds of revisions agreed. Further changes or new requirements will be quoted separately before we proceed.
Third-party costs
Domains, hosting, paid plugins and other external services are not included unless stated in your quote, and are subject to their providers' own terms.
Ownership
Once paid in full, you own the finished website and the content created for it. We will only show your project in our portfolio with your permission.
Cancellation
[Confirm: cancellation and refund terms]
Free homepage previews
A free preview is a limited, non-production homepage concept offered at our discretion. It is not a complete website and creates no obligation to buy. Preview designs may not be used without an agreed project.
Founding-client rates
Introductory rates apply to our first eligible founding-client projects only and may be withdrawn at any time once those places are filled. They are never conditional on a review or testimonial.
Website care plans
Care plans cover the routine work described in your plan. Unused time does not roll over unless agreed. New pages, redesigns, complex changes and integrations are quoted separately. Response targets are not guaranteed resolution times. Notice period to cancel a plan: [Confirm: cancellation notice period]. Response targets: [Confirm: Care and Care+ response targets].
Referral programme
The referral programme is not yet live. Before launch these terms will confirm the details below.
A qualifying referral is a genuinely new customer, recorded before they sign their project agreement, who signs an eligible project and pays the required amount, with payment cleared and any cancellation or refund period passed. Self-referrals, duplicates and fraudulent entries are excluded. One reward is paid per new customer; there are no rewards for indirect referrals.
Reward: [Confirm: £100 cash per qualifying referral, once approved]. Payment timing: [Confirm: e.g. within 30 days of qualification]. Referred-customer discount: [Confirm: amount, minimum project value and eligible packages]. Discounts are not combined with founding-client pricing or other promotions unless agreed in writing. Reward expiry: [Confirm: expiry, if any]. Referrers are responsible for any tax due on rewards [Confirm: confirm tax guidance], and must disclose that they may receive a reward if they publicly promote ELOPRE. We may amend or close the programme with reasonable notice; qualifying referrals made before a change will be honoured.
Liability
We take care to deliver work to a professional standard, but we cannot guarantee specific sales, enquiries or search rankings. Our liability is limited to the amount paid for the project, except where the law does not allow this.
Governing law
These terms are governed by the laws of England and Wales.
Contact
Questions about these terms? Email hello@elopre.co.uk.